Customer Service Representative

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key Sub Tasks

• You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
• Participate in training so that you grow and develop as a professional.
• Maintain and update our customer database with complete and accurate information.
• Maintain communication with dispatch and your manager.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What We Offer

• Our top performers are among the highest paid in Lawton. You ll have unlimited earning potential.
• Medical Insurance - we have insurance for health, dental, vision, life insurance, short-term and long-term disability
• New technology, including iPhone, iPad & access to integrated software
• 401k Plan with a company match
• Two weeks paid vacation with paid holidays
• A family. This is last on the list because it s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You ll come to love our company outings, and you ll build life-long friendships at Pippin Brothers.