Our Exclusive “Lemon-Free” Warranty
Why suffer with a “patched” system component?

We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. Since our customers should expect to receive 100% of the heating and cooling value and comfort they’ve invested in, we offer a “Lemon-Free” Warranty on our “Risk-Free Systems”.

Simply stated:
Should the compressor in the outside air conditioner/heat pump fail during the first five (5) years, [three (3) years on a “Better” system, one (1) year on a “Good” system and it does not apply on Basic system] of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new outside unit – at no cost to you.

Should the heat exchanger in the newly installed furnace or boiler fail or crack within the first ten (10) years [five (5) years on a “Better” system, three (3) years on a “Good” system and it does not apply on Basic system] of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.

Should the indoor coil in the newly installed cooling system fail or crack within the first five (5) years [three (3) years on a “Better” system, one (1) year on a “Good” system and it does not apply on Basic system] of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.

The compressor, indoor coil and heat exchanger are the major components and the “heart, lungs and soul” respectively of your comfort system, and should any of them fail while under warranty, we won’t put the proverbial band-aid on an axe wound. We will replace the entire defective unit with a brand new piece of equipment to ensure your peace of mind and worry-free operation and restart your warranty date, plus give you a new corresponding “Lemon-Free” warranty.

Further, if a minor component fails during the first year of ownership after our installation, the manufacturer will provide the replacement part at no charge, and you would normally be on the hook to pay for the labor to have the new part installed. We will install any warranty replacement parts at no additional charge to you for one year no matter which system you select.

If you’ve ever bought a “lemon” before, you’ll truly appreciate our commitment to your long-term satisfaction.

Know that, should you be one the unfortunate 1.5%, you can rest assured; for we will replace your furnace or condensing unit…and even apologize for the inconvenience! No one else will make a pledge that strong.

Effective on residential systems installed after March 1, 2007 (Owner direct work only)
Guarantee is limited to the original purchaser of the equipment.



Contact Pippin Brothers to schedule an appointment online today.

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