Installation Warranty
Why make a major investment in your home comfort system without getting the peace of mind protection you and your family deserve?

You know how the scenario plays with most products you purchase – they fail or break shortly after the brief warranty period expires. The more expensive the product, the more likely it happens, and the result is either a total product failure requiring replacement or and expensive.  Neither proposition is typically welcome.

Our research has shown that most people avoid purchasing extending warranties in order to save money or feel like they are waste, but these are the same people told us horror stories of product failures just out of warranty.

In order to avoid such a fate and provide you’re the peace of mind protection you deserve, Pippin Brothers includes at no additional charge the following warranties on its installations depending upon the level of system you purchase.

Ultimate Warranty (all systems except Cost-Cutter)
  • Pippin Brothers warrants all parts, materials, equipment, and labor for a period of 10 years with 10 years of Unlimited Free Repair Service* 365 days a year.

Standard Warranty (Cost-Cutter system only)
  • Pippin Brothers warrants all parts, materials, equipment for a period of 10 years with 1 year of Unlimited Free Repair Service* 365 days a year.
* From 5:00 pm to 7:00 am an emergency call fee will apply .

Our Exclusive “Lemon-Free” Warranty
Why suffer with a “patched” system component? We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. Since our customers should expect to receive 100% of the heating and cooling value and comfort they’ve invested in, we offer a “Lemon-Free” Warranty on our “Risk-Free Systems”.

Simply stated:
  • Should the compressor in the newly installed outside air conditioner or heat pump fail during the term of ownership listed on your agreement (see the table below) from the date of our installation, we promise to remove the “lemon” and install a completely new outside unit – at no cost to you.
     
  • Should the heat exchanger in the newly installed furnace or boiler fail or crack fail during the term of ownership listed on your agreement (see the table below) from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.
     
  • Should the indoor coil in the newly installed cooling system fail or crack fail during the term of ownership listed on your agreement (see the table below) from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.
The compressor, indoor coil and heat exchanger are the major components and the “heart, lungs and soul” respectively of your comfort system, and should any of them fail while under warranty, we won’t put the proverbial band-aid on an axe wound. We will replace the entire defective unit with a brand new piece of equipment to ensure your peace of mind and worry-free operation and restart your warranty date, plus give you a new corresponding “Lemon-Free” warranty.

Further, if a minor component fails fail during the term of ownership listed on your agreement (see the table below) from the date of our installation, the manufacturer will provide the replacement part at no charge, and the labor to install such parts is covered according the Full Components and Workmanship Warranty listed on your agreement (see the table below).  If you’ve ever bought a “lemon” before, you’ll truly appreciate our commitment to your long-term satisfaction.

Know that, should you be one the unfortunate 1.5%, you can rest assured; for we will replace your furnace or condensing unit…and even apologize for the inconvenience! No one else will make a pledge that strong.


NOTE: Guarantee is limited to the original purchaser of the equipment.

Quality Assurance, Reliability, Dependability & Peace Of Mind Warranty Protection
Comfort
Royale
Prestige
Collection
Signature
Series
SelectAire

Premier
Performance 
 
Prime
Value
Cost
Cutter

Full Components & Workmanship Warranty (# years) 10
10
10
10
10
10
Indoor & Outdoor Coil Warranties  10  10  10  10  10  10  10
Outdoor Compressor Warranty  10  10
LIFETIME
NEW
EQUIPMENT
 LIFETIME
 
 LIFETIME
NEW
EQUIPMENT
 LIFETIME  LIFETIME
Heat Exchanger Warranty  LIFETIME  20
LIFETIME
NEW
EQUIPMENT
 LIFETIME
LIFETIME
NEW
EQUIPMENT
LIFETIME  LIFETIME
Compressor, Indoor Coil Lemon-Free Warranty  5  5
 LIFETIME
NEW
EQUIPMENT
 5
 LIFETIME
NEW
EQUIPMENT
 5  0
Heat Exchanger Lemon-Free Warranty  10  10
 LIFETIME
NEW
EQUIPMENT
 10
 LIFETIME
NEW
EQUIPMENT
 10  0
Water, Gas, Refrigerant Leak-Free Piping; Ductwork, Install & Thermostat Warranties  LIFETIME LIFETIME  LIFETIME  10  10  10  1
Annual Energy Saving Equipment Maintenance Included (# years)  10 7  5  3  2  1  1
 
 
Lifetime Installation Components & Craftsmanship Guarantee
Simply put, if we installed it we own it for life.
  • We are so confident in the craftsmanship of our technicians, that we guarantee that the ancillary materials and workmanship we provide to install any major motor-bearing piece of equipment are guaranteed not to fail, fall down or fall apart.
  • Should any of these materials do so, the materials and/or workmanship that installed them are warranted to the original owner for the system’s lifetime, and we will repair, replace or make the necessary modifications to correct the situation at no charge to you.
NOTE: Excludes normal wear and tear, solder joints, glue joints, tape, silicon, cement, etc. and any consequential resulting damage.


Lifetime Ductwork Warranty

  • If it falls down, fails, or breaks, we’ll repair or replace it.
  • All the ductwork we install is guaranteed for workmanship not to fail, fall down or fall apart. Should any of the ductwork we install do so, we will repair, replace or make the necessary modifications to correct the situation at no charge to you.
  • Air leakage, loose insulation, loose screws, loose supports, broken air adjusting dampers, improper installation, etc. are all covered.


Contact Pippin Brothers to schedule an appointment online today.

Email This Print This Share This